Privacy Policy - Petaluma Flower Shop

Last updated: July 2026

Petaluma Flower Shop (petalumaflowershop.com) exists to help people in Sonoma County find flower delivery services quickly and easily. We're a small referral site - we don't sell flowers ourselves, and we don't handle payments or maintain customer accounts. Still, we do collect a limited amount of information as visitors use the site, and this policy explains what that involves.

1. The Short Version

We collect what you voluntarily submit through our contact form, along with some automatic technical data generated by your browser as you browse. We use this information to run the site, respond to messages, understand how people find us, and keep things secure. We don't sell your personal information, and third-party analytics tools we use have their own separate privacy practices. Details follow below.

2. Information You Choose to Give Us

If you use the contact form on our site, we collect:

- Your name
- Your email address
- The content of whatever message you send us

That's the extent of what we ask for directly. We don't require registration, and there's no account system - you can browse the entire site, including our delivery-option listings, without giving us anything.

3. Information Collected Automatically

Like nearly every website, ours picks up some technical details automatically whenever someone visits, including:

- IP address
- Browser type and device information
- Pages viewed and time spent on them
- The site or search engine that referred you to us
- An approximate geographic location, derived from your IP address (typically no more precise than city or region level)

This happens through standard web server logging and analytics tools, not because we're actively trying to identify you personally.

4. Cookies and Similar Tracking Tools

We use cookies and comparable technologies for a few purposes: keeping the site functioning properly, understanding aggregate traffic patterns through analytics, and - where applicable - tracking the performance of referral or affiliate links to flower delivery partners.

You're free to control or disable cookies through your browser's settings at any time. Doing so may affect certain site features, but the core informational content will remain accessible.

5. Why We Collect This Information

In plain terms, we use the data described above to:

- Keep the website operating and make ongoing improvements to it
- Respond to questions or messages submitted through the contact form
- Measure how well referral and affiliate links to delivery partners are performing
- Detect and prevent misuse, abuse, or security issues on the site

We don't use this information for purposes beyond what's reasonably related to running and improving this referral service.

6. Third-Party Analytics

We rely on third-party analytics services - such as Google Analytics or similar platforms - to understand how visitors use the site. These providers collect data (like the automatic information described in Section 3) according to their own privacy policies, which we don't control. If you'd like to learn more about how a specific analytics provider handles data, we'd encourage you to review their published privacy documentation directly.

7. What Happens When You Order Flowers

This is important: when you decide to place an order, you'll typically be redirected away from our site to an independent third-party florist or delivery service. That company processes your order, handles payment, and is responsible for its own data practices under its own privacy policy. We don't process payments, and we don't store any payment or order information - because we never receive it in the first place. Please review the privacy policy of whichever third-party service you use before completing an order.

8. We Do Not Sell Your Information

To be unambiguous: we do not sell personal information collected through this site to third parties. Any sharing that does occur is limited to the operational purposes described in this policy - such as working with analytics providers - not commercial sale of your data.

9. How Long We Keep Data

Contact form submissions are generally retained only as long as needed to respond to your inquiry and for a reasonable period afterward in case of follow-up, after which they may be deleted. Analytics data is typically retained according to the retention settings of the analytics tools we use, which commonly range from several months to a couple of years, depending on the provider's default configuration.

10. Your Choices

You have several ways to control what information you share with us:

- You can simply decline to use the contact form if you'd rather not share your name, email, or message
- You can adjust or block cookies through your browser settings
- Where analytics providers offer opt-out mechanisms (such as browser extensions or account-level settings), you're welcome to use them

11. Children's Privacy

This site is intended for a general adult audience and isn't directed at children under 13. We don't knowingly collect personal information from children under 13, and if we became aware that we had, we'd take steps to delete it promptly.

12. Security and Policy Updates

We take reasonable precautions to protect the information we collect, but no website can guarantee absolute security, and we can't promise that data will never be accessed or disclosed in ways inconsistent with this policy.

We may update this Privacy Policy periodically to reflect changes in our practices or for legal and operational reasons. When we do, we'll revise the "Last updated" date at the top of this page. Continuing to use the site after changes are posted means you accept the revised policy.