Terms of Service - Petaluma Flower Shop

Last updated: July 2026

Welcome to Petaluma Flower Shop (petalumaflowershop.com). These Terms of Service ("Terms") set out the rules that apply when you browse this site, click through to a florist partner, or otherwise interact with the content we publish here. By using this website in any capacity, you agree to be bound by these Terms. If you don't agree with them, the simplest course of action is to stop using the site.

1. What This Site Is (and Isn't)

Petaluma Flower Shop is an independent, informational referral resource built to help people in Sonoma County find flower delivery services. We are not a florist, we don't grow, arrange, or deliver flowers, and we don't process payments of any kind on this site.

When you find a delivery option through our listings and proceed to place an order, that order is made with - and fulfilled entirely by - an independent third-party florist or delivery provider. That provider handles the transaction, the arrangement, the delivery logistics, and everything that follows. Petaluma Flower Shop is simply the signpost pointing you in their direction; we are not a party to the sale.

2. Agreement to These Terms

Every time you load a page on this site, view our content, or follow a link to a partner, you're accepting these Terms as they currently stand. We may update them from time to time (see Section 11), so it's worth checking back occasionally.

3. How You May - and May Not - Use the Site

We keep this site open and freely accessible, and we'd like to keep it that way. In exchange, you agree not to:

- Attack, overload, disable, or otherwise impair the functioning of the site or the servers/networks that support it;
- Attempt to gain unauthorized access to any part of the site, its systems, or related accounts;
- Deploy bots, scrapers, crawlers, or similar automated tools to harvest content without our express written permission;
- Upload or transmit viruses, malware, or any other code designed to damage or disrupt the site or its users.

Violating any of the above may result in restricted access and could expose you to liability under applicable law.

4. Accuracy of Information

We do our best to keep listings, service-area descriptions, and business details current, but we can't promise that everything you see is fully accurate or up to date at every moment. Delivery zones shift, businesses change their offerings, and information can lag behind reality.

More importantly: actual pricing, product availability, and delivery windows are set and controlled entirely by the third-party florist or delivery service fulfilling your order - not by us. Always confirm these details directly with the provider before finalizing a purchase.

5. Links to Other Sites

This site contains links to florists and delivery services we don't own or operate. We don't review, control, or vouch for the content, policies, or practices of those third-party sites, and we take no responsibility for anything that happens once you leave petalumaflowershop.com. Visiting a linked site is your own decision, made at your own risk.

6. Ownership of Content

The text, design, layout, graphics, and other original material on this site belong to Petaluma Flower Shop or the licensors who've allowed us to use them. Any trademarks, logos, or images belonging to third-party florists or brands remain the property of those respective owners and are used here for identification and referral purposes only. Nothing on this site may be copied, redistributed, or reused without prior written permission from the appropriate rights holder.

7. No Warranties

THIS SITE AND ALL OF ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. WE SPECIFICALLY DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, SECURE, OR FREE OF ERRORS OR DEFECTS.

8. Limits on Our Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PETALUMA FLOWER SHOP WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THIS SITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF THESE TERMS OR YOUR USE OF THE SITE IS LIMITED TO THE TOTAL AMOUNT, IF ANY, THAT YOU HAVE PAID DIRECTLY TO PETALUMA FLOWER SHOP - WHICH, GIVEN THAT WE DO NOT CHARGE VISITORS FOR USE OF THIS SITE, WILL TYPICALLY BE ZERO DOLLARS ($$0).

9. Order Issues, Refunds, and Guarantees

If something goes wrong with an order - a late delivery, a wilted bouquet, a billing dispute, a guarantee claim - that matter needs to be resolved with the florist or delivery service that actually fulfilled the order. Petaluma Flower Shop did not process your payment, did not prepare your arrangement, and is not in a position to issue refunds or adjudicate complaints about a transaction we weren't party to. Please reach out to the fulfilling provider directly using the contact information they provide at checkout or on their own site.

10. Indemnification

By using this site, you agree to defend, indemnify, and hold Petaluma Flower Shop harmless from any claims, damages, losses, or expenses (including reasonable legal fees) that arise out of your use of the site or your violation of these Terms.

11. Changes to These Terms

We may revise these Terms periodically to reflect changes in our practices or for legal or operational reasons. Any updates will be posted on this page with a revised "Last updated" date. Continuing to use the site after changes go live means you accept the revised Terms.

12. Governing Law

These Terms are governed by, and will be interpreted in accordance with, the laws of the State of California, without regard to its conflict-of-law principles.